Shana Williams joined the team in June 2024 and serves as Administrative Assistant to Ellen Mallay. She supports the day-to-day operations of the office and helps keep things running smoothly for both Ellen and her clients. In her role, Shana assists with client communications, scheduling, and account-related requests. She values being a dependable point of contact and works to ensure clients feel supported and taken care of. She earned her bachelor’s degree from Montclair State University, where she developed the organizational and communication skills she uses in her role today.